Crisis Intervention

Multiple hands of different skin tones clasped together in a gesture of support, care, and unity.

If you or someone you love is experiencing a mental health crisis, please call: (928) 445-5211 ext. 1  

The Polara Health Crisis Stabilization Unit (CSU) is open 24/7. Call or walk in anytime: 8655 East Eastridge Drive, Prescott Valley, AZ. 

Nationwide Suicide & Crisis Lifeline 988

988 connects directly to compassionate, accessible care and support for anyone experiencing mental health-related or emotional distress.

Call or text 988 24/7.

A young man with short dark hair and a beard talking on a landline phone near a window with a curtain. Two blue and white informational boxes on the left display crisis hotline numbers, one in English and one in Spanish, for suicide and crisis prevention.

We provide crisis intervention for your specific needs

Our goal is to provide compassionate and respectful crisis stabilization services to individuals and support them in being able to return to optimal daily living with an enhanced quality of life as quickly as possible.

The CSU provides both observation chairs, for short-term observation, and inpatient beds.

Sign for Polara Health Crisis Stabilization Unit with the address 8655 in the parking lot, surrounded by greenery.
A reception desk with a clear plastic safety shield, two computer monitors, and a person sitting behind it with glasses.
An indoor room with multiple wooden doors, one open and two closed. There are orange and beige chairs near a dark wooden table with papers, pens, and a red object on it. A person is walking through one doorway in the background.
Empty hospital room with brown medical chairs, a wall-mounted television, and a window on the side.
Exterior view of a Polara Health building with a sign reading 'Crises Stabilization Unit' and '8655' on the sign, with a sidewalk and parking lot in front.

Services provided at the Crisis Stabilization Unit can include:

  • Crisis assessment

  • Supportive nursing care

  • Brief group therapy

  • Psycho-education

  • Psychiatric medication management

  • Peer support

  • Safety planning

  • Supportive discharge planning and connection with outpatient treatment to prevent relapse and future crisis

  • Thinking and/or talking about suicide or self-harm

  • Debilitating clinical depression

  • Acute intoxication

  • Panic attacks, overwhelming anxiety

  • Acute episodes related to mood disorders, including bipolar disorder

  • Hallucinations, including those related to schizophrenia

  • Delusions

  • Insomnia

Possible signs of mental health or substance use-related crisis: