Polara Health’s Online Portal
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Your Care. Your Information. One Convenient Place.
Introducing the Polara Health Patient Portal
Managing your behavioral health care just got easier! The Polara Health Patient Portal gives you convenient online access to important information about your care, all in one place.
With your Patient Portal account, you can:
View Upcoming Appointments – Stay informed about your scheduled visits.
Pay Your Balance – Conveniently view and pay outstanding balances online.
Access Your Treatment Plans – Review important information about your care and treatment.
View Consent Documents – Access your consent forms and related documentation.
Getting Started Is Easy!
Create your Patient Portal account and link it to your Polara Health medical records to access your information.
You can link your account yourself, or our team can help connect it for you.
Ready to get started? Visit portal.polarahealth.com to create your account or sign in. Need assistance? Contact Polara Health at 928-445-5211.
Polara Health — Here for 60 years. Here when it matters.
Before your first visit
Are you preparing for your first appointment with us?
These documents may be helpful as you get ready.
COMING SOON…
No one will be denied access to services due to inability to pay. We offer Financial Assistance to those who qualify. A discounted/sliding fee schedule is available based on family size & income.
Ask about our Financial Assistance plans today.
Para información en Español llame: (928) 445-5211
Resources
Community Health Needs Assessment
The 2010 passage of the Patient Protection and Affordable Care Act (PPACA) ushered in new reporting requirements for health care organizations. Per IRC Section 501(r), private, nonprofit hospitals must:
Conduct a community health needs assessment (CHNA) at least once every three years on a facility-by-facility basis.
Identify action plans and strategies to address community needs identified in the assessment and report needs not being addressed (with reasons why such needs are not being addressed).
Report CHNA results to the public.
This community health needs assessment, which describes both a process and a document, is intended to document Polara Health’s compliance with IRC Section 501(r). Health needs of the community have been identified and prioritized so that Polara Health may adopt an implementation strategy to address specific needs of the community.
Coping With Stress
Stress is hard to define because it means different things to different people; however, it’s clear that most stress is a negative feeling rather than a positive feeling. A well-known tool used by health professionals to measure the amount of stress someone’s experiencing is the Holmes-Rahe Life Stress Inventory.
You can also utilize the Mental Health America Stress Screener.
Polara Health Sliding Fee Scale Policies
Polara Health will work with clients based on ability pay.
A listing of The Healing Plan’s standard and customary charges is available through the link above. These charges are provided for informational purposes only and should be used as a general guideline.
Please note that actual charges may vary based on individual circumstances, and the amount owed by the patient will depend on factors such as insurance coverage, negotiated rates, and applicable discounts.
To receive a personalized estimate of your out-of-pocket costs, please contact our Patient Financial Services representatives at (928) 445-5211.
The following Standard Charges Machine-Readable File is posted in a CMS-compliant .CSV format. In accordance with 45 CFR §180.20, a machine-readable file is defined as “a digital representation of data or information in a file that can be imported or read into a computer system for further processing. Examples of machine-readable formats include, but are not limited to, .XML, .JSON, and .CSV formats.”
Because these files are designed for use by computer systems and data processors, they are not intended to be user-friendly or easily interpreted by patients without technical tools or expertise.
Our hospital has utilized the recommended format and schema provided by CMS for the development of the .CSV machine-readable file. The detailed schema can be accessed on the CMS Hospital Price Transparency Resource List.
Compliance Officer Contact Information: compliance@polarahealth.com | 928-445-5211
National/Regional/Local Resources for Mental Health Disorders
Mental Health America
This organization is one of the best resources for learning about mental illness and substance use disorders. They have information about anxiety, bipolar, signs of depression, Post Traumatic Stress Disorder (PTSD), Psychosis and more. They also offer free screenings for individuals to determine if they are experiencing symptoms of a mental health condition.
The National Alliance for Mental Illness (NAMI)
NAMI is another amazing resource for education, advocacy, and support. NAMI is the nation’s largest grassroots mental health organization dedicated to building better lives for the millions of Americans affected by mental illness.
Launched in 2011, MakeTheConnection.net connects Veterans, their family members and friends, and other advocates with mental health information, local resources, and Veterans’ own inspiring stories of recovery. Visitors can learn about the signs of problems with drugs and alcohol and find sources of support. The site is free and accessible to everyone.